Restaurant & Cafe Management Platform
A complete restaurant and cafe management platform that connects customer ordering with day-to-day restaurant operations. The system includes online table reservations, QR-code ordering, takeaway orders, a live kitchen board, loyalty features, staff management, payments, and GST-compliant billing.
The Challenge
Restaurants and cafes often manage reservations, dine-in orders, takeaway orders, kitchen operations, customer loyalty, and billing through separate processes. This can make daily operations harder to coordinate and increase the chance of delays or mistakes.
The Solution
Built an all-in-one restaurant management system that connects customers, front-of-house staff, kitchen teams, and billing operations. Customers can book tables and place orders, while staff can manage tables, orders, kitchen activity, loyalty programs, payments, and reports from a role-based dashboard.
Key Features
- Online table booking and live waiting queue
- QR-code table ordering
- Real-time kitchen order board
- Takeaway ordering with pickup codes
- Loyalty points, tiers, rewards, and coupons
- Role-based staff access for owner, manager, waiter, and chef
- Live floor plan and table management
- GST-compliant invoicing and Razorpay payments
- Sales and performance analytics dashboard
Business Objectives
- Connects restaurant operations through one platform
- Helps staff manage tables and orders more efficiently
- Simplifies coordination between front-of-house and kitchen teams
- Encourages repeat customers through loyalty and rewards
- Provides centralized billing and business reporting
Technology Stack
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